You can find answers regarding the most common questions here. Please contact us if your questions isn't answered.

Shipping charges

Our shipping charges consist of postal, material and staff costs.

We calculate the following shipping charges:

 Deutschland:

	Letter	Package
Prepayment	4,50 EUR	4,50 EUR
Credit Card	8,50 EUR	8,50 EUR

Ausland:

	Zone 1		Zone 2		Zone 3		Zone 4
	Letter	Package	Letter	Package	Letter	Package	Letter	Package
Prepayment	6,00 EUR	15,00 EUR	6,00 EUR	24,00 EUR	9,00 EUR	24,00 EUR	10,00 EUR	24,00 EUR
Credit Card	12,00 EUR	15,00 EUR	12,00 EUR	24,00 EUR	14,00 EUR	24,00 EUR	16,00 EUR	24,00 EUR

Payment Methods

Cash on Delivery

Payment per cash on delivery is only available, if you sent tickets within Germany.

If you pay per cash on delivery, the invoice amount will be collected by the DHL driver. The cash on delivery can also be paid with EC cash and Pin code if you have ordered at a DHL packing station.

Please note that - in addition to your invoice amount - the DHL driver collects € 2,00 as separate delivery cost.

Prepayment

Here are the bank details for the prepayment:    
Depositor: SH Promotion
Account number: 8230206
Bank code: 20010020
Bank: Postbank Hamburg
    
IBAN: DE 58 2001 0020 0008 2302 06
SWIFT / BIC: PBNKDEFF
    
Please use your customer ID and the order code from the confirmation email as reference!

Credit Card

We accept Eurocard/Mastercard and VISA.

Shipping

We ship our packages via Deutsche Post/DHL.