Information on ticket and merchandise shippings

Information on ticket and merchandise shippings

Dear Metalheads,

we dont want to say more about the year 2020 than: thank you very much for your incredible support and your understanding, when in the face of a new situation something doesnt run as smoothly as you know it from us.

We hope you are all looking forward to a wonderful holiday season, given the circumstances. We will also take a short break between the years and will be back in full operation in 2021.

Therefore please note:
Merchandise and ticket bundle orders for which payment has been received by 16.12.will leave our house before Christmas Eve. As of 18.01. our shipping partner Stiftung Mensch will resume operations and will process orders placed in the meantime as quickly as possible.

Tickets (except in bundles with merchandise) will be shipped up to and including 16.12. (here, too, the receipt of payment is decisive), and from 04.01. we will resume regular shipping.

From 21.12. to 03.01. the hotline will be unmanned. If you have any questions during this time, please send them to We will process them from 04.01. on.

For those of you who need a last minute present or cant decide what to give your last ones we are now offering merchandise vouchers. Those can be easily printed from home!


Heres to a heavy metal 2021, stay healthy
your Metaltix-Team

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